Shipping Policy

At Ortho Rejuv Shop, we work hard to ensure your order is processed and shipped as quickly as possible. All orders are usually processed within 1–2 business days. Once shipped, you will receive a confirmation email with your tracking information.

Shipping Times
Delivery times may vary depending on your location and the shipping method selected at checkout. Please note that weekends and holidays are not considered business days.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping option. Occasionally, we may offer free shipping promotions.

Order Tracking
Once your order has shipped, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update.

Shipping Errors & Delays
Customer is responsible for entering correct shipping information at checkout. Ortho Rejuv Shop is not responsible for delays due to incorrect addresses or carrier issues. If you experience any problem, please contact us immediately at admin@ortho-rejuv.com and we will do our best to assist you.

Damaged or Lost Packages
If your package is lost or arrives damaged, please contact customer service within 7 days of delivery at admin@ortho-rejuv.com. Be sure to keep the packaging and product for verification with the carrier.

International Shipping
At this time, Ortho Rejuv Shop only ships within [insert regions/countries you ship to]. International shipping may be available in the future.